Wall of Love—Customer Reviews | Concierge Care Advisors2018-11-30T21:25:34-07:00
Wall of Love
When our customers say thanks
Making our customers and their families 100% satisfied is a reward in and of itself. But whenever there’s a morning that feels really early or a day that feels really long, all we have to do is look at one special wall in the office that fills us with warmth and energy—the Wall of Love. We gather all of the cards and letters written to us by grateful seniors and families in one place and remember what it’s all about 💗.
“I had the privilege of working with Concierge Care Services a few months ago when they helped my find senior living facilities for both of my parents. I say ‘privilege’ because they were so easy to work with. They managed to find a great place for both of my parents with some difficult parameters. They also followed up with me afterwards to make sure everything was going well – a sign of a company that cares!”
“Erin, you made our process so easy, I couldn’t have done it without you. You are always so knowledgeable and enjoyable to work with. Thanks for helping mom find the perfect place.”
“Mary, you are an invaluable resource for my family. Thanks for managing the care for my out-of-state parents. You are trustworthy, organized, and kind – don’t know what we would have done without you!”
“CCA, thanks for the excellent care. From my one-day emergency, you found mom the perfect place. Can’t praise your work enough.”
Thanks for being such a great resource for the long term care planning for me mom. You were kind and thoughtful, and identified the absolute best options for my mom. Bless you!”
“Hi there, I really can’t say enough good things about your team. You found the best place for my 76 year old mother, and she’s smiling again for the first time in two years. Thanks again.”
What our customers are saying
Our experience was outstanding! Sally was patient, knowledgeable and quickly was able to put together zoom tours over a couple of days. We appreciated her going to rehab where my mother was so that Mom could also participate in the zoom tours. I can’t say enough about the service. Thank you.
Absolutely amazing people here who genuinely want to help you and your family. I had been struggling for the past year and a half to find my grandmother the care that she needed. I was on my own and had no help from family. I could not get anywhere with the assisted living facilities in my area and my grandmother’s caseworker kept giving me the run around. The day I was given Vannah Roberto’s contact was the day that my grandmother and I finally got the help we needed. She kept in constant contact, explained every step of the process and found my grandmother somewhere to live within 2 weeks! Its been almost a month that my grandmother has moved in to her new home and Vannah still reaches out to make sure she is happy. She really cared about us and I can’t imagine where we’d be if I hadn’t got in touch with her. If you need the help, please reach out to this organization! They are here to help you!
This review is to summarize our experiences with Jennifer Schaub of Concierge Care Advisors. My wife and I needed help in finding an assisted living facility for our mother who is age 101. Our own efforts to find a community were not resulting in one that would make our mother comfortable and happy as well as provide the care assistance that she required.
Then, we found about Concierge Care Advisors and, specifically, Jennifer Schaub who is their specialist for our local search area. Jennifer provided an outstanding result and a very positive experience for us.
Jennifer promptly recommended two possible options. She arranged visits and accompanied us on our tour. She smoothed the way, helped with all details and was instrumental in making sure we were accepted at our community of choice. These are top-notch results!
We can also say that Jennifer provided a very positive experience throughout the entire process. Good communication was provided right from the outset. Our feeling was that Jennifer truly desires to help people locate the most appropriate option for their loved ones. She takes the lead whenever it is needed and provides reminders and coordination. Jennifer is also a positive person who brings energy, knowledge, and years of experience to the process.
It is clear to us that Jennifer can provide positive results and experiences for others who are searching for retirement options for themselves or others. We highly recommend her and the services that Concierge Care Advisors provide.
Julie was the point person for us to find a place for our 94 year old Dad. It was very stressful deciding the best care and Julie set up an easy zoom call with caregivers that matched the care our Dad needed. Julie was patient, kind and very thorough. The ultimate place we chose, was perfect for our Dad and were so thankful for Julie’s guidance. Months before this, we had so much frustration with no assistance and Evergreen passed Julie to us. She’s every bit an angel and we would highly recommend her to help anyone facing such a difficult decision! Thanks so much!