The Concierge Care Advisors Difference

With our certified Concierge Care Advisors, instead of a confusing self-serve menu where you have to look things up yourself or schedule your own tours, you’ll get personalized guidance in senior living communities, assisted care, home safety checks, and more — all in one place and at no cost.

We’re locally owned and operated so we can match you with a live advisor who will meet with you in-person. We mean every part of our name—that’s our difference. We are Concierge Care Advisors.

Concierge

White glove service for your loved one that leaves no stone unturned.

Care

We cater to every element of your loved one’s care—health, lifestyle, and happiness.

Advisors

We serve you and your loved one specifically—not any outside party.

How does the Concierge Care Advisor Service Work?

1. Interview & Intake

Our first service is to personally meet with your senior and everyone in the family who wishes to come along. During our thorough interview and intake process, we uncover every factor that plays into the care required. Things we check for include the level of medical care required, how much social activity is desired, acceptable locations, and of course financial considerations.

2. Research & Recommendations

From everything we learn about your senior’s wants and needs, we get to work, finding the best relevant options in the desired area. We take time to review each community, call them to ask for specific details, audit their health and safety records, perform background checks, and look up reviews to see if they live up to their reputation.

3. 360° Community & Lifestyle Matching

Once your senior’s short list is ready, we start the process of touring the selected communities together. As your concierge, we walk through the facilities and talk to the reps with you, asking questions of them you may not have thought of yourself from our experience with this industry. If there are any problems, we’ll uncover them, so you can make your final choice with absolute peace of mind.

4. Hands-on Follow Up

We follow up with you, your senior, and the community once 72 hours after placement, and again 30 days afterwards to make sure everyone is happy and comfortable with the arrangement. Our only goal is complete satisfaction, since this is a major transition in life. If there are issues, we’ll work to fix them, and if your senior isn’t happy, we’ll find them an even better place.

5. Sourcing Professionals for All Other Needs

We aren’t a placement agency—we’re care concierges. If your senior needs help figuring out Medicare benefits, we have people for that. If they need to make arrangements for their pets, there’s someone ready to help. If they need movers who take it easy on the heirlooms, we know who to call. Legal assistance? We have lawyers on speed dial. And we have experts to help with the Veterans Affairs, too.

Senior Living Options

Adult Family Home

Privately run houses that have been adapted to take care of a limited number of residents.

Assisted Living

Communities for seniors who may need some help with daily tasks, but who do not require ongoing skilled healthcare support.

In-Home Care

In-Home Care is a term used broadly to describe hired help coming into your home to assist seniors.

Memory Care

Specialized facilities for treatment of dementia and Alzheimer’s Disease.

Retirement Communities

Private communities and residences for seniors who are independent and mostly self-sufficient.

Skilled Nursing Facilities

For seniors who need 24-hour monitoring, medical support, or help with activities of daily living.

Why Concierge Care Advisors?

Work with the best

Concierge Care Advisors has been recognized as the best senior housing referring agency in Washington for our standard of care and unbiased referrals.

No cost to families

We are compensated by the communities we refer to, so you can search without worrying about fees. We work with everyone, and never turn families away.

Unbiased representation

We work with every vetted community and service in the state that meet our standards, so we find what’s best for you. Your safety and security is our number one priority.

360° service

From the first meeting to the final follow-ups, we take great care to keep in touch and address every possible concern you have. We are your advocate.

What our customers are saying

I have worked with Concierge Care Advisors many times with my clients. I personally worked with them recently when moving my Dad home from Philadelphia. They are LIFE SAVERS!!!! If you have a family member that needs help finding assisted living, CCA should be your very first call. VERY FIRST call :). There are so many things to think about and consider that I never really knew. They helped me find a great place for my Pops, helped me negotiate with the facility and helped me navigate my emotions as well! It’s a lot and I am forever grateful to Concierge Care Advisors.

Lisamari Emery, Google Review

Our experience was outstanding! Sally was patient, knowledgeable and quickly was able to put together zoom tours over a couple of days. We appreciated her going to rehab where my mother was so that Mom could also participate in the zoom tours. I can’t say enough about the service. Thank you.

Stacey Krimetzs, Google Review

Absolutely amazing people here who genuinely want to help you and your family. I had been struggling for the past year and a half to find my grandmother the care that she needed. I was on my own and had no help from family. I could not get anywhere with the assisted living facilities in my area and my grandmother’s caseworker kept giving me the run around. The day I was given Vannah Roberto’s contact was the day that my grandmother and I finally got the help we needed. She kept in constant contact, explained every step of the process and found my grandmother somewhere to live within 2 weeks! Its been almost a month that my grandmother has moved in to her new home and Vannah still reaches out to make sure she is happy. She really cared about us and I can’t imagine where we’d be if I hadn’t got in touch with her. If you need the help, please reach out to this organization! They are here to help you!

Aneisha Thomas, Google Review

Julie was the point person for us to find a place for our 94 year old Dad. It was very stressful deciding the best care and Julie set up an easy zoom call with caregivers that matched the care our Dad needed. Julie was patient, kind and very thorough. The ultimate place we chose, was perfect for our Dad and were so thankful for Julie’s guidance. Months before this, we had so much frustration with no assistance and Evergreen passed Julie to us. She’s every bit an angel and we would highly recommend her to help anyone facing such a difficult decision! Thanks so much!

Debbie Schlosser, Facebook Review