Challenge
A woman in her mid-80s was living alone in a mobile home community, and had a social worker assigned to her. It was with good reason—she’d had two serious falls in the last two years, but even with that and declining health, she was convinced that senior care wasn’t necessary.
Her social worker reached out to Concierge Care Advisors for help convincing her. We developed a plan to move her into a studio unit at an assisted living facility, with caregivers, prepared meals, housekeeping, daily activities, and all the socialization she might want. Plus, we helped her apply for Veteran’s Aid.
At first she was warm to the idea, but then stubbornly clung to her current setup, unrealistic as it was. Concierge Care Advisors helped arranged an intervention, gathering her family and loved ones to create an environment of love and care. Through discussions of facts and feelings, her fears and reservations faded, and today she’s thriving in a wonderful facility within her budget.
Solution
With this in mind, we managed to identify three different senior communities in Kirkland that best matched her criteria. After looking them over, we arranged for a personalized tour of each one. As we toured them with her, the woman’s mother was given the opportunity to speak with the staff and residents to learn personal insights of the homes.
Results
In the end, she chose an adult family home in Kirkland as the perfect home for her mother. She even remarked that she was impressed with the level of care provided at their center, as well as its overall cleanliness and affordability. We’re proud to have helped her and her mother, and we look forward to helping many more seniors find their perfect match.
No matter what your elders’ situation, no matter what chronic health conditions they may have, we will assess the needs and concerns of all families to make sure that they find the senior living community that’s right for them.
What our customers are saying
I have worked with Concierge Care Advisors many times with my clients. I personally worked with them recently when moving my Dad home from Philadelphia. They are LIFE SAVERS!!!! If you have a family member that needs help finding assisted living, CCA should be your very first call. VERY FIRST call :). There are so many things to think about and consider that I never really knew. They helped me find a great place for my Pops, helped me negotiate with the facility and helped me navigate my emotions as well! It’s a lot and I am forever grateful to Concierge Care Advisors.
Our experience was outstanding! Sally was patient, knowledgeable and quickly was able to put together zoom tours over a couple of days. We appreciated her going to rehab where my mother was so that Mom could also participate in the zoom tours. I can’t say enough about the service. Thank you.
Absolutely amazing people here who genuinely want to help you and your family. I had been struggling for the past year and a half to find my grandmother the care that she needed. I was on my own and had no help from family. I could not get anywhere with the assisted living facilities in my area and my grandmother’s caseworker kept giving me the run around. The day I was given Vannah Roberto’s contact was the day that my grandmother and I finally got the help we needed. She kept in constant contact, explained every step of the process and found my grandmother somewhere to live within 2 weeks! Its been almost a month that my grandmother has moved in to her new home and Vannah still reaches out to make sure she is happy. She really cared about us and I can’t imagine where we’d be if I hadn’t got in touch with her. If you need the help, please reach out to this organization! They are here to help you!
My brother lives in Olympia, WA state and I’m in Fl. Geographical distance made no difference to the superior service I got. My brother was having neurological issues, falling constantly, losing his grasp of reality. His marriage was falling apart as a result and his married daughter , also in Olympia, WA, contacted me in a panic as to what to do, where to turn, who might be able to help. I stumbled upon CCA’s clear and relevant statement of purpose, contacted Chelsea and never looked back. Specializing in senior transition, Chelsea performed a cursory eval on the phone with me first to get a picture of what was going on. Here is the most amazing part of Chelsea’s input: My brother had visited many facilities by himself, didn’t know what questions to ask and found none to his liking. He had to leave the facility he was currently housed in by the end of the month. I expected Chelsea to say waiting lists, financial income, medical needs, all the complicated blocks would prohibit finding a place for my brother in one month’s time. My brother was uncooperative and exhibiting fear, and mental indecisiveness. None of that deterred Chelsea. She was gentle, diplomatic, willing and confident of resources available. Never pressuring. She reached out to set up a conversation meeting with my brother, which he cancelled. His daughter and I were frustrated by my brother’s reluctance given the deadline. Chelsea was not. She teamed up with me and his daughter and provided us with a list of local facilities that would fit my brother’s needs as we described them to her.
His daughter, now more confident in the knowledge that Chelsea had her back, drove her father to a facility located near her and his grand-kids and both agreed it was the best fit…in the nick of time.
You can see how the family dynamics of this unfolded. It took Chelsea, a well seasoned CCA advisor to steer this family to happiness. We are very, VERY grateful.
