FAQs

What does a senior care referral agency do?
An agency like Concierge Care Advisors assists you with moving your loved one into a safe and healthy community or home. They are knowledgeable about all of the options available to you based upon your geographic, healthcare requirements, and financial resources, as well as preference of daily activities enjoyed, and more. An Advisor can manage each step of the transition to a new home and answer all of your questions through the process. They can also recommend professional services, such as VA benefits, elder law attorneys, etc. that may be necessary to assure a smooth transition.

 

How much does your service cost?
Zero.  We are a free service to the seniors and their families. We are compensated by the senior housing community, if you move in.

 

How much will monthly care for my parent cost?
Cost varies greatly in the senior care industry, depending upon independent living, assisted living, adult family homes, nursing homes, in home care.  Costs are based upon rent and level of senior care needed.  Cost can vary between $1,500 – $12,000 per month. Obviously, that’s a large range, and you shouldn’t be alarmed by the higher end, since that cost involves intensive specialized care. The best way to understand your costs is by contacting a Concierge Care advisor.

 

What are the most common funding sources for elder care?
Aside from personal finances, many people in this age group are eligible for VA benefits. Other common sources for financing elder care include Long Term Care Insurance, pension benefits and Medicaid in the event of very limited resources. A Concierge Care Advisor can assist by discussing various housing costs and can also refer you to specialists and service providers for various benefits, such as VA and Medicaid.

 

Is insurance available to help with the costs?
Yes, long term insurance is available. However, just like with fire insurance, the time to purchase insurance is before you need it, not after. If you were insightful enough to purchase long term care insurance, and are now considering options, then we can make sure of finding you a placement that matches your insurance benefits.

 

My parent served in the military. Are veterans benefits available for long term care?
Yes, benefits are available. The VA provides supplemental income through the Veterans Pension to veterans and their widowed spouses. Then, veterans and spouses who require care and assistance may be eligible for an Aid & Attendance payment. Furthermore, veterans and spouses who are homebound may qualify for additional benefits.

No surprise, navigating government benefits can be complicated. To help understand your options, contact a Concierge Care advisor.

 

What about Medicare?  Can that help with senior care expenses?
Medicare covers only short term, non-custodial care needs.

 

Then what about Medicaid?
Medicaid benefits vary by state, but Medicaid may cover health needs such as: Long-term care services including nursing homes and alternatives; Home health services; Personal care services. Furthermore, the qualifications for Medicaid vary by state as well.  If you have questions about Washington state Medicaid, click here.

Again, Medicaid is a complex program. While we’re not Medicaid experts, we are knowledgeable and have helped thousands of others in your same situation. We can help you access your options by contacting a Concierge Care advisor.

 

What are some signs that an elderly parent may be ready for assisted living?
Some things to watch for are if your loved one has experienced a fall(s), is not remembering to take medications, or perhaps the yard and home looks unkempt, they are not eating properly, or perhaps are no longer taking an interest in favorite activities (this could be a sign of depression, as well). These are all signs that your parent may not be safe at their home any longer and would likely benefit from the social stimulation, prepared meals, and care available in an assisted living community.

To help you determine if your parent should move into a community that provides care, take our Senior Living Assessment or contact a Concierge Care Advisor to understand your options.

 

What is the difference, in skills and outcomes, between a senior care referral agency, and websites that process senior care leads?
The biggest difference overall in a company like CCA, is that unlike a senior lead company, our Senior Advisors meet with every family and senior they work with and hold their hand throughout the entire transition, ensuring that your loved one has the best possible outcome with the home that you select. There is a much different process, including hiring professional advisors who have many years of experience working with seniors and are knowledgeable about all aspects of senior housing.

When you meet with one of our advisors, they will begin a thorough assessment of your healthcare requirements, financial resources, geographical location, and what you enjoy doing on a daily basis.  A team of social workers will use this information to create a short list of appropriate housing to tour.  Each home is personally reviewed by an advisor prior to taking you there and of course, all background checks are in place for each one. Then, the advisor will personally tour you through each home (usually 2-3) and answer all your questions. The advisor can also assist you with many issues that arise during a transition and recommend vetted professionals, such as elder law attorneys, real estate agents, moving companies that can also help with downsizing, etc.

The advisor will be with you every step of the way to assure a smooth transition and a good outcome.  CCA advisors will also check in with the new home after the first 3 days, and again at 30 days to see how your loved one is doing in their new home.  Our objective is to make sure that we get it right the first time.

 

How can someone placing an elderly parent in senior care ensure he is getting the best recommendation on facilities?
You should always make sure that each community you consider has had a background check through the state (DSHS), and also that the advisor personally knows the community, meaning they have actually been there and met the owner or management, and what they offer in terms of type of care, food, transportation, and amenities. Also, if you are concerned about running out of money, what happens? CCA Advisors can and do often negotiate these types of issues with the community/home to ensure that your loved one will not be asked to leave for financial reasons.

 

I’m thinking of having “the talk” with my parent, that it’s time to move to onto some form of assisted care, and I’m dreading it. Do you have any advice?
Yes, this can be awkward when roles are reversed. Our advice: be gentle, do your research, and don’t expect everything at once. First, plant the seed in conversation, and don’t present this as a decision you’ve already made and are thrusting upon them. Ask them what they think of the future. Then, look for opportunities, such as when a parent has fallen and trouble getting up, or complains of loneliness. Then, do your homework. Discover options that best fit your parent. This is where Concierge Care Service can help you best. Finally, present your concerns and research to your parent, in a loving context of what’s ultimately best.  See our blog article, How to Talk with your Parents for a more in-depth article.

Furthermore, Concierge Care Advisors can do a free home visit and help with the talk.  We can be the objective professional to come in and provide advice.  This takes the burdon off the family, especially if the seniors are not safe.

 

What should a family do with an elderly parent who is facing Alzheimer’s disease or dementia?
Yes, Alzheimer’s poses real challenges, for both the person diagnosed and the caregiver. actively exploring senior care options. Though the future may feel bleak, with proper care, there can still be times of joy and laughter. CCA can help you develop a thoughtful transition plan.With an early diagnosis, now is the time to make long range decisions together, including legal, financial, and long term care plans. If your parent is exhibiting safety issues, such as not taking prescriptions to schedule or money mismanagement, then you should be.

 

How can families plan ahead of time for an upcoming transition, instead of being forced to make a rushed decision by an emergency?
Families often put off planning, hoping “mom will improve” and instead are often faced with a discharge from a hospital or skilled nursing facility, where the parent simply cannot go home safely. When you plan in advance, your options for a great community increase ten-fold! If you believe your loved one is no longer safe at home, the first step is to have a loving conversation with them. If they are not open to this, you may consider introducing them to a caring Senior Advisor at CCA, who is professionally trained to assist with this. When a decision to move forward has been made, there are many things to think about and each situation is unique; however, common things to plan for are selling a home, understanding financial resources, learning what appropriate housing may cost, determining geographic location, as well as selecting a time frame to make a move.  A professional Senior Advisor at CCA can assist in all of these areas and assure a smooth transition for your loved one.

 

I sometimes hear horror stories of how seniors were neglected. How will I know my parent will be safe and taken care of?
Yes, we share these same concerns. Everyone deserves dignity and respectful treatment. First, Concierge Care Advisors rigorously screens its partners, to make sure they are taking appropriate care of their clients, and that their clients are thriving in their care facilities.

 

 

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