Helping Elders Complete Their Perfect Puzzle

By Jessica Claybrook

Recently, I was introduced to a gentleman who reached out for help on behalf of his 91-year-old mother. He and his brother were visiting their mother a few times a week; however, with their lives residing primarily in East King County and mom was living alone in SeaTac, the traffic getting down to south Seattle was getting to be fairly draining.

Moreover, their mother was originally from Japan, and with her progressing dementia, has started to resort back to her native language. Fortunately, they were able to secure a caregiver who also spoke Japanese; however, as her care needs increased, the expenses of in-home care costs were also rising. The in-home care agency recommended that this family reach out to Concierge Care Advisors to find the best long-term option for their mother moving forward.

I am so happy that this family chose to partner with Concierge Care Advisors, as a benefit of utilizing a local senior housing service, we were able to locate a Adult Family Home that tailors specifically to the Japanese culture, located much closer to where the sons live and fits their financial needs.

It is truly the best feeling when we’re able to help a family go from struggling with a search to finding their perfect puzzle piece ultimately adding to their loved ones quality of life as well as their own piece of mind.

My experience with Concierge Care Advisors was wonderful. Our advisor, Jennifer James could not have been more compassionate, concerned or committed. She was knowledgeable, kind and always accessible. She answered every question and worked tirelessly on our behalf navigating through a very complex and complicated medical infrastructure.

I’m not sure how we were connected with Concierge Care Advisors but we are thankful to the staff member at the hospital that passed our information along. We were connected with Kelsey and from the first conversation she was “on it!”. With in a week, she had identified and arranged for us to tour a handful of adult family homes. She was prompt returning phone calls and extremely helpful in guiding us through the process. I would not hesitate to recommend their services to anyone. The experience was beyond 5*.

We were really in a bad place with my mom, and Marta found just the right solution in a very timely manner. If it weren’t for Marta, all of our lives would be much worse. Thank you Marta for finding the big WIN WIN WIN.