Date of Hire
October 1, 2017
October 3, 2017
With a twenty plus-year career in the eldercare field with an emphasis on guiding families to make the best decision for their loved ones, Sylvana has worked as a Community Relations Director in a Continuing Care Residential setting, in Assisted Living, and Memory Care Communities. She was the Executive Director of a Memory Care Community and that experience, combined with many years in Long Term Care, has given her a full appreciation and understanding of the complexities in the eldercare field.
Sylvana’s introduction to eldercare began when she and her husband were in Burma, where she regularly visited a dilapidated colonial style Old Folks Home for destitute elderly women. She showed them how to quilt and they taught her how to be in the moment. Since then, she is reminded of the importance of being present and attentive. This is reinforced by having lived in numerous foreign countries, fluency in many languages, and the impact of the extensive exposure to other ways of thinking and being.
Sylvana’s traits can be described as: passionate about eldercare, joyful, always ready to jump into action, empathetic and compassionate. She lives in Edmonds with her husband Bob and their Portuguese Water Dog “Tejo,” named after the river in Lisbon, Portugal, where they met many years ago. She has three wonderful stepchildren and one step grandchild.
|Name||Credential Date||Issuing Authority|
|CCA Certified||10/03/17||Concierge Care, Inc.|
|The Importance of Pre-Planning For Your Funeral||04/02/18||Concierge Care, Inc.|
|Social Media to Improve Your Client’s Experience||06/04/18||Tim Schmitt, Concierge Care, Inc.|
|Senior Home Sales||08/07/18||S.A.S.H.|
|Guardianships||10/03/18||Concierge Care, Inc.|
|Palliative Care||11/06/18||The Everett Clinic|
|Durable Medical Equipment||01/08/19||Concierge Care, Inc.|
|What is Hospice Care||02/05/19||Concierge Care, Inc.|
|CRM Training||04/09/19||Concierge Care, Inc.|
|Durable Power of Attorney||06/04/19||Ted Hansen, Gregork & Associates, PLLC|
|Medicaid and Medicare||10/08/19||Concierge Care, Inc.|
|Managing Stress and Expectations||11/04/19||Terry Hershey|
|Mental Health in Older Adults||01/07/20||Maria Holman, PhD.|
|Home Health||02/04/20||Chris Strand, Carage Home Health|
|Credential Name||Credential Issued||Issuing Authority|
|Background Check||09/30/21||Background Screeners of America|
|Drug Test||09/30/21||Immediate Clinic|
|TB Test||09/30/21||Immediate Clinic|
|HIPAA Certified||10/03/21||HIPAA Exams|
|Sanitation Training||01/01/18||Concierge Care, Inc.|
|COVID Infection Control||03/11/2020||HIPAA Exams|
- Masters of Arts in Organizational Development from John F. Kennedy University, CA.
- Geriatric Mental Health, University of Washington
- Dementia & Mental Health training
Sylvana’s traits can be described as: passionate about eldercare; joyful; always ready to jump into action; empathetic and compassionate. She lives in Edmonds with her husband Bob and their Portuguese Water Dog “Tejo,” named after the river in Lisbon, Portugal, where they met many years ago. She has three wonderful stepchildren and one step grandchild.
About Concierge Care Advisors
Concierge Care Advisors employees are the most qualified Senior Advisors in the senior housing and care industry. No company rivals the professionalism, training or vetting of a CCA Certified Advisor. Our CCA Certified Advisors and the staff that support them provide the highest level of support to families and solutions for seniors found anywhere nationally. To find out more about our CCA Certification process and to learn about our differences click here.