About Concierge Care Advisors

Concierge Care Advisors strives to elevate the elder care and senior housing referral services industry through personalized attention. Headquartered in Seattle, the agency helps individuals and families identify the best senior housing, assisted living facilities, nursing homes, in-home care and other senior living solutions based on each individual's unique circumstances. Each Concierge Care Advisor is HIPAA and CCA certified and is among the West Coast's best-trained senior care and housing professionals. Our Care Advisors pride themselves on providing quality and reliable senior care referral services.

How are the Concierge Care Advisors Paid?

The service is entirely complimentary to the seniors and their families. Should you choose Concierge Care Advisors for your senior housing needs, neither you, nor your family, will pay the advisors anything. Our services are free to you and your loved ones.
So, often the question becomes, "How are the Care Advisors compensated for their time and efforts?"
 
Our Care Advisors are compensated by the senior housing communities they refer seniors to. However, we don't want you to get the wrong idea. Our Care Advisors truly believe in finding the right senior housing facility for your loved one. We only affiliate with senior communities that uphold our high standards.
 
Concierge Care Advisors don't simply say "We affiliate with the best," but have even pushed our standards and ideals to fruition by helping pass the House Bill 1494 to improve the conditions of senior referral agencies.
We want you to know that it does not matter if you have a low-income or are surviving off of Medicaid -- in those situations, our Care Advisors rarely receive compensation from the senior community they refer the elder to, but that does NOT mean we take their needs any less seriously. Even after a facility has passed our rigorous scrutiny, we continually inspect the environments to ensure that they are upholding the highest standards of senior care; we visit these communities more often than the Department of Human and Social Services (DHSH) which, in Washington State, is only obligated to inspect facilities every 15 months. We also check back with the families we have referred to elderly communities to make sure their needs are being met.
 
This is a team of dedicated experts in senior housing and elder care that you can trust.
 
Meet the team leaders by clicking on the bios below.

Senior Advisors

Mary Cordova

Mary Cordova

Executive Vice President and Co-Founder, Oversees all Senior Advisors. Handles Seattle and Eastside of Lake Washington

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Brian Prouty

Brian Prouty

Senior Concierge Care Advisor, East King County (Issaquah, Bellevue, Redmond, Kirkland, and surrounding areas) 

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Raymond R. Schmidt

Raymond R. Schmidt

Senior Concierge Care Advisor, California: Santa Barbara, Montecito, Ventura, Ojai, Camarillo, Thousand Oaks, San Fernando Valley Area

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Cheri Therriault

Cheri Therriault

Senior Concierge Care Advisor, Snohomish County, Washington

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Kathy Kappler, RN

Kathy Kappler, RN

Senior Concierge Advisor, Snohomish County

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Patricia Agrelius

Patricia Agrelius

Senior Concierge Advisor, North Snohomish and Skagit County

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Susan Dale

Susan Dale

Senior Concierge Advisor, Pierce and Kitsap Counties

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Executive Team

Mary Cordova

Mary Cordova
Executive Vice President and Co-Founder, Oversees all Senior Advisors. Handles Seattle and Eastside of Lake Washington

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Kecia Lilly

Kecia Lilly

SVP Corporate Development & Compliance

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Terri Wilson

Terri Wilson

Director  of Transitional Services, Puget Sound

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Heather Souve

Heather Souve

Director of Operations

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Claudine Wasserstrom - Concierge Care Advisors

Claudine Wasserstrom, BSW

Director of Family Services

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Marni McDuff - Concierge Care Advisors

Marni McDuff

Elder Care Advisor and Assistant to Mary Cordova

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